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API ReferenceKnowledge Base

Get a knowledge entry

Requires the knowledge:read API key scope.

Authentication

AuthorizationBearer

A workspace API key, sent as Authorization: Bearer.

OR
x-api-keystring

A workspace API key, sent as x-api-key.

Path parameters

entryIdstringRequired
Knowledge base entry UUID.

Response

The entry.
idstringformat: "uuid"
titlestring
contentstring
categoryenum
Allowed values:
statusenum
Only active entries are given to agents.
Allowed values:
priorityenum

When agents get the entry; see Priority.

Allowed values:
sourceenum
Allowed values:
tagslist of strings
confidencestring or null
createdBystring or nullformat: "uuid"
createdAtdatetime
updatedAtdatetime

Errors

401
Unauthorized Error
403
Forbidden Error
404
Not Found Error